Raddon Financial Group Recognizes Top 20 Credit Unions at Annual CEO Forum  
Crystal Performance Awards honor credit unions in two asset categories based on top-performance in growth, income, efficiency and margin management

LOMBARD, Ill., September 7, 2011 – Raddon Financial Group (RFG), a provider of research-based solutions to financial institutions and a strategic business unit of Open Solutions Inc., recently presented its Crystal Performance Awards at its annual CEO Forum to high-performing credit unions in two asset classes: credit unions above $500 million and below $500 million in assets. The awards recognize credit unions in each asset category that achieve top ranking on a balanced scorecard measuring growth, income, efficiency and margin management. More than 500 credit unions were evaluated in this year’s ranking.

Each Crystal Performance Award recipient ranked among the top two or three percent of all credit unions analyzed by RFG for two consecutive reporting periods. The award-winning credit unions were invited to attend the invitation-only CEO Forum, held August 17th through 19th at the Ritz Carlton Laguna Niguel in Dana Point, California.

“We are very pleased to recognize those credit unions that have shown outstanding results this past year,” said Bill Handel, Vice President of Research and Product Development with RFG. “These organizations have consistently performed at a high-level and exhibit operational excellence in managing efficiency. Credit unions that receive this accolade tend to perform well despite the interest rate environment and challenges in their local economies.”

“It is an honor to be recognized by Raddon Financial Group for our continued devotion to maintaining high-performance standards,” said John R. Rhea, President and CEO of Robins Federal Credit Union. “Our commitment to exceptional member service and quality products differentiates us in the market and helps serve the needs of our diverse marketplace of consumers and small businesses. This award serves as positive reinforcement that our strategies are indeed industry best practices.”

Louis Hernandez, Jr., Chairman and CEO of Open Solutions Inc., delivered the keynote address at this year’s CEO Forum titled Collaboration: Leveraging the Power of Community. In his address, Hernandez emphasized how credit unions can improve the local communities they serve by collaborating with each other, their partners, and their members.

“The CEO Forum is an excellent opportunity for credit union leaders from across the country to collaborate on common business problems and share new ideas. The Crystal Performance Awards recognize those credit unions that have enjoyed the most success implementing these ideas, setting an example for others in the industry,” stated Hernandez. “The organizations honored this year should take pride in their accomplishments, especially considering the difficult market conditions and regulatory challenges community institutions face today.”

A highlight of this year’s CEO Forum was the CEO Panel Discussion, moderated by Bob Dye, General Manager and COO of RFG. Panelists included Doug Allman, President and CEO NASA Federal Credit Union, John Tippets, President and CEO North Island Credit Union, Marc Schaefer, President and CEO Truliant Federal Credit Union and Mike Mastro, President and CEO Los Angeles Firemen’s Credit Union.

“The RFG CEO Forum provides an opportunity to communicate the industry’s most pressing challenges and brightest opportunities,” Schaefer explained. “It’s not often that you have the chance to discuss with veteran CEOs, representing progressive, high-performing credit unions, how we can work more collaboratively as an industry to better serve our members and ultimately enhance their financial lives.”

To be eligible for the Crystal Performance Award, a credit union must participate in the CEO Strategies Group for an in-depth analysis of the credit union’s financials, sales, products and member household relationships.

RFG recognized 20 credit unions this year in two asset classes based on their 2010 performance. The honorees in alphabetical order are: America’s Credit Union (Fort Lewis, Wash.), Community Credit Union of Florida (Rockledge, Fla.), Community Financial Members Federal Credit Union (Plymouth, Mich.), Community First Credit Union (Appleton, Wis.), Deere Employees Credit Union (Moline, Ill.), Dow Louisiana Federal Credit Union (Plaquemine, La.), Dupaco Community Credit Union (Dubuque, Ia.), Ent Federal Credit Union (Colorado Springs, Colo.), F&A Federal Credit Union (Monterey Park, Calif.), Lockheed Federal Credit Union (Burbank, Calif.), Randolph-Brooks Federal Credit Union (Live Oak, Texas), Robins Federal Credit Union (Warner Robins, Ga.), San Diego County Credit Union (San Diego, Calif.), SchoolsFirst Federal Credit Union (Santa Ana, Calif.), SeaComm Federal Credit Union (Massena, N.Y.), Sound Credit Union (Tacoma, Wash.), Southland Credit Union (Los Alamitos, Calif.), SouthPoint Federal Credit Union (Sleepy Eye, Minn.), Spokane Teachers Credit Union (Liberty Lake, Wash.) and SunState Federal Credit Union (Gainesville, Fla.).

About Raddon Financial Group
RFG, a strategic business unit of Open Solutions Inc.®, has been providing research-based solutions exclusively to the financial industry since 1983. RFG understands the industry and knows how consumers interact with financial institutions. By using best practices in research, analysis and trends to create customer intelligence, RFG plays a key role in helping financial institutions manage their customer relationships and their organizations.

For more information about Raddon Financial Group, contact Dan McGowan by email at dmcgowan@raddon.com or by phone at 800.827.3500. Visit Raddon Financial Group online at www.raddon.com.

About Open Solutions Inc.
Open Solutions Inc. offers a fully-featured strategic product platform that integrates core data processing applications built on a single centralized Oracle® relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, digital documents, Check 21, wealth management, interactive voice response, technology services, payments and loan origination solutions.

Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, further enhancing their trusted financial relationships, client affinity, community presence and personalized service.

For more information about Open Solutions, visit Open Solutions at www.opensolutions.com. You can also fan Open Solutions at http://www.facebook.com/opensolutionsinc or follow Open Solutions via Twitter @OpenSolutionsCC.

OPEN SOLUTIONS INC.® is a registered trademark of Open Solutions Inc. Third-party names and marks are the property of their respective owners. © 2011 Open Solutions Inc. All rights reserved.

Editor’s Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.

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